Microsoft Response Point is a small business phone system that is designed to meet your business needs. Featuring an innovative way to use, manage, and grow, Microsoft Response Point helps your business save time and money.
This digital phone system can accommodate up to 50 employees and provide customer service and effectively handle call flow. Users can rely on Microsoft’s award winning voice recognition software which makes it easy to access and use with just one button.
Small Business Systems are able to improve communications and productivity:
- Respond quickly to customer needs. Calls are automatically routed to the right person, whether they’re in the office or on the road.
- Employees don’t have to wait by the phone, and callers receive VIP treatment every time.
- See caller details with screen pop-ups.
- Specify callers who can ring you directly, bypassing the receptionist.
- Integrates with Microsoft Office Outlook contacts easily.
- Send voicemail to e-mail for easy access.
- Auto Attendant manages common requests and increased call volume smoothly and professionally.
VoIP is the recent revolution in voice based processes. With Voice over IP, you can make calls at ease over broadband Internet connections. The VoIP services also vary in their nature. Some of these services allow you to make calls to other people using broadband connections.
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