Thursday, June 24, 2010

Boca News: Microsoft Response Point for Small Businesses

Aastralink_RP

Small business phone systems were designed to meet your business needs. Microsoft Response Point is an innovative phone system that’s easy to use, manage, and grow, helping you save time and money.

Microsoft Response Point’s latest phone system (AastraLink) provides small businesses (with up to 50 employees) a strong advantage against bigger rivals. By improving customer service, your employees will spend less time handling and managing call flow. Users can rely on Microsoft’s award winning voice recognition software which makes it easy to access and use with just one button.

Small Business Systems are able to improve communications and productivity:

  • Respond quickly to customer needs. Calls are automatically routed to the right person, whether they’re in the office or on the road.
  • Employees don’t have to wait by the phone, and callers receive VIP treatment every time.
  • See caller details with screen pop-ups.
  • Specify callers who can ring you directly, bypassing the receptionist.
  • Integrates with Microsoft Office Outlook contacts easily.
  • Send voicemail to e-mail for easy access.
  • Auto Attendant manages common requests and increased call volume smoothly and professionally.

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